000 00348nam a2200133Ia 4500
008 160921s9999 xx 000 0 und d
020 _a81-317-2712-6
100 _aDISANZA JAMES R
245 _aBUSINESS AND PROFESSIONAL COMMUNICATION Plans, Processes, and Performance
250 _a4th
260 _bPEARSON
_c2009
300 _a299
942 _cBK
999 _c9306
_d9306