000 00307nam a2200133Ia 4500
008 160921s9999 xx 000 0 und d
020 _a81-7881-358-0
100 _aGOPAL V V
245 _aTOTAL QUALITY MANAGEMENT An Introduction
250 _a1st
260 _bICFAI
_c2004
300 _a174
942 _cBK
999 _c8219
_d8219