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008			160921s9999 xx 000 0 und d
020			_a81-7881-102-2
100			_aMUKUND A
245			_aOPERATIONS MANAGEMENT
250			_a1st Rep
260			_bICFAI _c2003
300			_a163
942			_cBK
999			_c8172 _d8172