| 000 | 00442nam a2200169Ia 4500 | ||
|---|---|---|---|
| 999 |
_c6000 _d6000 |
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| 003 | TMU | ||
| 005 | 20240807161048.0 | ||
| 008 | 160921s9999 xx 000 0 und d | ||
| 020 | _a0070530424 | ||
| 082 | _a658.8 | ||
| 100 |
_aZeithaml,Valarie A. _947941 |
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| 245 | _aServices Marketing Integrating Customer Focus Across the Firm | ||
| 250 | _a3rd | ||
| 260 |
_bTata McGraw Hill _c2003 _aNew Delhi |
||
| 300 | _axx, 668p. | ||
| 942 |
_cBK _2ddc |
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