000 00420nam a2200157Ia 4500
999 _c5989
_d5989
003 TMU
005 20240807142028.0
008 160921s9999 xx 000 0 und d
020 _a8125912053
082 _a658.812
100 _aMohamed,H. Peeru
_999018
245 _aCustomer Relationship Management: A Step by Step Approach
260 _bVikas Publishing House
_c2003
_aNew Delhi
300 _a224p.
942 _cBK
_2ddc