000 00266nam a2200121Ia 4500
008 161008s9999 xx 000 0 und d
100 _aMEHROTRA N
245 _aBUSINESS PROCESS OUTSOURCING
250 _a1st
260 _bIB
_c2005
300 _a128
942 _cBK
999 _c44736
_d44736