000 00285nam a2200109Ia 4500
008 230515s9999||||xx |||||||||||||| ||und||
100 _aNayar Vineet
_961485
245 0 _aEmployees First, Customers Second
260 _bHarvard Business Press
_c2010
300 _a198
942 _cBK
_pCL
999 _c196085
_d196085