000 00273nam a2200109Ia 4500
008 230515s9999||||xx |||||||||||||| ||und||
100 _aCrosby Philip B.
_923170
245 0 _aQuality Without Tears
260 _bSt. Martin'S Press
_c1984
300 _a205
942 _cBK
_pCL
999 _c174424
_d174424