000			00305nam a2200133Ia 4500
008			160921s9999 xx 000 0 und d
020			_a978-93-5097-141-3
100			_aRAI URMILA
245			_aBUSINESS COMMUNICATION
250			_a2nd REV
260			_bHIMALAYA _c2014
300			_a426
942			_cBK
999			_c13719 _d13719