Chaturvedi, P.D <br/><br/>
Business Communication: Concepts, Cases and Applications 

 - 7th 
 - New Delhi  Pearson Education  2009 
 - 500p. 
<br/><br/><label>ISBN: </label>9788131701720 
<br/><br/><label>Dewey Class. No.: </label>428.5  / Cha-B