Sundara Raju, S. M. <br/><br/>
Total Quality Management: A Primer. 

 - 6th 
 - New Delhi   Tata McGraw -Hill Publishing Company   2003 
 - 185p. 
<br/><br/><label>ISBN: </label>0074624520 
<br/><br/><label>Dewey Class. No.: </label>658.4013